Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 3.7/5 2,071 reviews

Best price
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Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
Novotel Rotorua Lakeside - Image 3
Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Our accommodation(s)

Book this hotel
Room 1

Room

City View King Room with Special Access Bathroom

  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

Telephone
Fax +64 7 347 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,071 reviews

TripAdvisor Rating  3.9/5  3,345 reviews

Customer review rating 5.0/5

William C. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Rotorua Lakeside Team

Customer review rating 2.0/5

Chase B. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We're sorry to hear your recent stay didn't meet expectations. Your comments have been noted, and we truly appreciate your honesty. We're continuously working to improve and hope we’ll have the chance to provide you with a better experience in the future. Warm regards, The Novotel Rotorua Lakeside Team

Customer review rating 3.5/5

Mrs K. W. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We’re pleased you enjoyed our great location and found our staff to be friendly and helpful. We appreciate your comments about the room and facilities, and your patience as we continue to refresh and improve our property. We look forward to welcoming you back in the future. Warm regards, The Novotel Rotorua Lakeside Team

Customer review rating 3.0/5

Leonie C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience. We're sorry to hear that your stay didn’t meet expectations and that follow-up on your requests fell short. We understand how frustrating it can be when communication isn't clear, and we appreciate you bringing this to our attention. Your comments have been shared with the team to help us improve moving forward. Kind regards, The Novotel Rotorua Lakeside Team

Outdated, poor customer and room service

TripAdvisor rating 1.0/5

Andrew J TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience fell short of expectations. We understand how disappointing it can be when a stay doesn’t go as hoped, and we appreciate you bringing these concerns to our attention. Please know that your comments have been shared with our team so we can continue working to improve both our service and the overall guest experience. We also appreciate your patience as we work through ongoing updates to enhance the comfort and quality of our facilities. Thank you again for your valuable feedback. We hope we may have the opportunity to welcome you back in the future for a more enjoyable visit. Warm regards, The Novotel Rotorua Lakeside Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,318 reviews 8.9/10 Location
  • 2,184 reviews 4.7/10 Room
  • 1,538 reviews 6.5/10 Service
  • 24 reviews 5.8/10 WiFi
  • 958 reviews 2.4/10 Cleanliness
  • 772 reviews 5.8/10 Comfort
  • 599 reviews 4.3/10 Amenities
  • 581 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.